The Brilliant Manager

Most organisations recognise that ‘First Line Management’ is a pivotal role in the success of the business. Without a sound understanding of the manager’s role and a good grasp of the basic skills, first time managers may struggle. The Brilliant Manager workshop provides a solid grounding for those stepping up to the role of manager, or for those requiring a refresher of the skills required to be an effective manager.

Learning Outcomes:

  • Define the purpose and objectives of the management role
  • Understand the different ways people manage and identify the most successful management behaviours
  • Describe the basic principles of team building
  • Demonstrate how to manage the performance of individuals and teams
  • Understand what motivates people and how to develop that motivation
  • Demonstrate the key skills of coaching
  • Produce a personal development plan that will help you implement the learning

Presented by Malcolm Hewitt, Management Trainer, EQV Learning


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