The Brilliant Manager

Most organisations recognise that ‘First Line Management’ is a pivotal role in the success of the business. Without a sound understanding of the manager’s role and a good grasp of the basic skills, first time managers may struggle. The Brilliant Manager workshop provides a solid grounding for those stepping up to the role of manager, or for those requiring a refresher of the skills required to be an effective manager.

Learning Outcomes:

• The purpose and objectives of the management role

• Different ways people manage and identify the most successful management behaviours

• Basic principles of team building

• How to manage the performance of individuals and teams

• What motivates people and how to develop that motivation

• Key skills of coaching

• Produce a personal development plan that will help you implement the learning

Presented by Malcolm Hewitt, Facilitator, EQV UK Ltd

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