The Brilliant Manager

Without a sound understanding of the manager’s role and a good grasp of the basic skills, first time managers may struggle. This workshop provides you with a solid grounding to step up to the role of manager, or as a refresher of the skills you require to be an effective manager.

Learning Outcomes: 
• The purpose and objectives of the management role 
• Different ways people manage and identify the most successful management behaviours 
• Basic principles of team building 
• How to manage the performance of individuals and teams 
• What motivates people and how to develop that motivation 
• Key skills of coaching 
• Produce a personal development plan that will help you implement the learning 

Presented by: Malcolm Hewitt, Facilitator, EQV UK Ltd 

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