How to get key work interviews right first time (NEW)

Do you need to carry out key interviews at work? The ability to interview people at key moments, such as hiring and firing, is critical in any organisation. With recruitment interviews, appraisals, disciplinaries and dismissals, discussions can easily go wrong.

Procedures and methods can vary between employers, but this class will focus on interview skills. You will learn how to carry out key interviews in a rigorous and objective way. Learn how to begin interviews by setting the tone and then continuing in a professional manner. Learn how to maintain control of even the most difficult interview as you gather the information you need to move things forwards.

Learning outcomes:

• Start interviews in a professional, calm and confident way
• Use straightforward structures for recruitment, appraisal, discipline and dismissal
• Enhance your interviews by being objective but natural
• Deploy techniques that deal positively with all reactions
• Prepare yourself, your thoughts, your body language and your voice to maximise impact

Presented by:

Frank Newberry

Golf Sector Trainer Frank Newberry Training Solutions

Frank trains and coaches people at all levels in the golf sector. His areas of interest and expertise are personal productivity, communication and management success. His clients include a number of Top 100 golf venues including St Andrews Links, The Grove and The Wisley. He also works with various organisations on subjects including sales and presentations training, clients include - BASIS Registrations, the STRI, Aquatrols, Bernhard and Company, ICL Speciality Fertilizers and Rain Bird. His clients also include many membership organisations in the UK and in Europe including the GCMA, England Golf, the PGA, AELTC Wimbledon and a number of greenkeeper membership organisations in Europe, including FEGGA.