Solving problems and making decisions

The ability to understand what the actual problem is and then to make the right decision as to the best way to solve it is a key skill.  We can waste a lot of time and energy providing a solution to a problem which has not been fully understood. This then leads to the problem reoccurring and a similar solution being implemented with similar results. This class looks at different techniques for identifying what the real problem is and the different decision making techniques we can employ to sort it out. It will explore the basics of root cause analysis as well as the different creative techniques which can be used to
“think outside the box”. A fun and interactive class which will expand the ways through which you will be able to look at problems and decisions moving forward.