The brilliant manager
The brilliant manager
Without a sound understanding of the manager’s role and a good grasp of the basic skills, first time managers may struggle. This class provides you with a solid grounding to step up to the role of manager or as a refresher of the skills you require to be an effective manager.
Learning outcomes
- The purpose and objectives of the management role
- Different ways people manage and identify the most successful management behaviours
- Basic principles of team building
- How to manage the performance of individuals and teams
- What motivates people and how to develop that motivation
- Key skills of coaching
- Produce a personal development plan that will help you implement the learning
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